MFLOOR
This Privacy Policy explains how MFLOOR, a sole proprietorship owned by Anirban Mukherjee, collects, uses, discloses, and protects your personal information. MFLOOR operates in the fields of Real Estate Advisory and Interior Design Services in India.
By accessing or using our services through our website, social media platforms, digital forms, or direct communication, you agree to the terms of this Privacy Policy.
1. About MFLOOR
- MFLOOR is the brand name under which Anirban Mukherjee, an individual sole proprietor, conducts business.
- We provide services related to real estate consultation and interior design for residential and commercial properties.
- All services are operated solely under Indian jurisdiction and governed by Indian laws.
2. Legal Framework & Compliance
MFLOOR complies with the following applicable laws and regulations:
a) RERA – Real Estate (Regulation and Development) Act, 2016
- Any personal data collected in relation to property transactions, buyer details, or project inquiries complies with the RERA Act.
- Information shared with us for real estate projects is handled responsibly and only used to assist clients in compliance with Section 11 and Section 19 of the RERA Act, which mandate transparency between real estate agents and clients.
b) Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
- As per the IT Act, we adhere to the guidelines for data collection, storage, and protection.
- Sensitive personal data like name, contact information, address, financial details, etc., are collected with consent and are protected using appropriate security practices.
c) Consumer Protection Act, 2019
- We ensure that customers are provided with clear, honest, and non-misleading information.
- Any data we collect is for delivering services transparently and responsibly.
3. What Data We Collect
We may collect the following types of information:
- Personal Identifiable Information (PII): Name, contact number, email address, residential address.
- Project Details: Requirements, property preferences, interior design preferences.
- Communication Records: Emails, chat logs, feedback forms.
- Payment Information (if applicable): Bank transaction references, UPI IDs (only for invoicing and payment tracking, not stored permanently).
4. Purpose of Data Collection
All data collected is used exclusively for business purposes, including but not limited to:
- Responding to inquiries and providing real estate or interior design services.
- Generating quotations, design proposals, and service contracts.
- Scheduling site visits or virtual consultations.
- Project execution, vendor coordination, and progress updates.
- Sending service-related communication, such as billing, updates, or follow-ups.
We do not sell, trade, or rent your personal information to third parties.
5. Data Sharing and Disclosure
Your data may be shared only under the following conditions:
- With trusted vendors or contractors involved in project execution (e.g., carpenters, electricians, architects), and only with consent.
- As required by law or government authorities, including RERA or tax officials, if legally obligated.
- With third-party tools or platforms (CRM, invoicing, communication apps) that are GDPR-compliant or follow equivalent security standards.
6. Data Storage and Security
- All data is stored securely using password-protected systems, cloud-based CRMs, and devices secured with antivirus software.
- We retain your personal information only as long as necessary for service delivery, legal, and accounting purposes.
- You have the right to request data access, correction, or deletion at any time by contacting us.
7. Your Consent
By submitting your information to MFLOOR through our forms, website, social media, or other digital or offline channels, you consent to:
- Collection and use of your data as described in this policy.
- Communication via WhatsApp, email, SMS, or phone for business-related discussions.
8. Cookies and Digital Tracking (If Website is Applicable)
If you use our website, it may use cookies to improve user experience. These cookies help us understand visitor behavior but do not collect personal data without consent.
9. Contact Us
For any questions regarding your data or this Privacy Policy, or to make a data access or deletion request, please contact:
MFLOOR
Proprietor – Anirban Mukherjee
Email: [anirban.mukherjee@mfloor.in]
Phone: [8584045035]
Address: [220 BBD Road, HINDMOTOR, HOOGHLY, 712233]
10. Updates to This Privacy Policy
We reserve the right to modify this policy at any time. Updated versions will be posted with an effective date
PLEASE NOTE:- This Privacy policy is subject to the terms of the Site Policy (User Agreement) of this website.
If you wish to delete your data and wish not to receive any emails, telephone calls or text messages from Mfloor, please let us know by e-mailing us at anirbanmukherjeeprop@gmail.com
The personal information provided by the users to us will not be provided to third parties without previous consent of the concerned user. Information of a general nature may however be revealed to external parties.
Every effort shall be made to keep the information provided by the users in a safe manner, the information will be displayed on the website will be done so only after obtaining consent from the users.
You are solely responsible for maintaining confidentiality of the User password and user identification and all activities and transmission performed by the User through his user identification and shall be solely responsible for carrying out any online or off-line transaction involving credit cards / debit cards or such other forms of instruments or documents for making such transactions and MFLOOR assumes no responsibility or liability for their improper use of information relating to such usage of credit cards / debit cards used by the subscriber online / off-line.
A user always has the option of not providing the information which is not mandatory.
In order to provide a personalized browsing experience, we may collect personal information from you. Also, we may require you to complete a registration form or ask for some information seeking your preferences regarding the property you are looking for. Based on your preferences, we will be able to deliver or allow you to access the most relevant information that meets your end.
To extend this personalized experience we may track the IP address of a User’s computer / device and save certain information on your system in the form of cookies. A User has the option of accepting or declining the cookies of this website by changing the settings of your browser.
Any User browsing this website, is not required to disclose his identity or provide any of his information every time. It is only at the time of registration, the User is required to furnish the details in the registration form. You agree that Mfloor may use personal information provided by you to improve its marketing and promotional efforts, to analyze site usage, improve the Site’s content and product offerings, and customize the Site’s content, layout, and services. This shall further improve the website content and help us to tailor it to meet your needs, and to provide a smooth, efficient, safe and customized experience while using this website.
You agree that Mfloor may use your personal information to contact you and deliver information to you that are targeted to your interests, such as targeted banner advertisements, administrative notices, product offerings, forum comments and reviews, your portfolio related updates, and communications relevant to your use of this website. By accepting this Privacy Policy, you explicitly agree to receive this information via SMS, Whatsapp, Email or Calls. If you do not wish to receive these communications, you may opt out of the receipt of certain communications in your profile. You may make changes to your profile at any time. It is the belief of Mfloor that privacy of a person can be best guaranteed by working in conjunction with the Law enforcement authorities.
All Mfloor websites including this website fully comply with all Indian Laws applicable. Mfloor has always cooperated with all law enforcement inquires. Mfloor may disclose all or part of your personal details in response to a request from the law enforcement authorities or in a case of bonafide requirement to prevent an imminent breach of the law.
Mfloor has taken all reasonable steps to ensure that all the information on this website is authentic. Users are advised to research independently the credential of the advertisers provided on this website. Mfloor shall not have any responsibility in this regard. We also recommend that you visit link to User Agreement for more comprehensive information on this aspect.
Mfloor has implemented and uses Display Advertising. Mfloor is using Remarketing with Google Analytics to advertise online. You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Preferences Manager. Third-party vendors, including Google, show our ads on sites across the Internet. We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone’s past visits to our website.
Essential Point :- MFLOOR shall neither be responsible nor liable for any inaccuracy in the information provided here and therefore the customers are requested to independently validate the information from the respective developers before making their decisions related to properties displayed here. MFLOOR, its directors, employees, agents and other representatives shall not be liable for any action taken, cost / expenses / losses incurred, by you.